PAYMENT, RETURN, AND REFUND POLICY

Payments. By booking an appointment for Drips Spa services through the Service, you agree to pay Drips Spa the fee indicated for the booked service. There is a non-refundable $75 deposit required at the time of booking IV hydration services. There is a $25 deposit required at the time of booking IM injection services. The aforementioned deposit will be applied towards total service fee. Deposits  will be charged at the time of scheduling with the remainder taken at the time of service. 

Cancellations. WE REQUIRE AT LEAST 24 HOURS ADVANCED NOTICE OF CANCELLATION.  You will be charged $25 of the booked service should you not provide at least 24 hours advanced notice of cancellation. You will be charged 100% of the service fee for a no show. If you book your service less than 1 hour in advance, you may not cancel. Because appointments fill up quickly, we suggest you schedule your next appointment before you leave. Group appointments (parties of two (2) or more) follow the same parameters as single appointments and will be charged for all people booked unless you provide 24 hours advanced notice of any cancellations.  For example, if you book a service for six (6) people, but only four (4) are present for the service with no 24-hour advanced notice for the other two (2) patients, you will be charged for $25 for each of the cancelled services.  MISSED APPOINTMENTS ARE NON-REFUNDABLE.

Refunds and/or Credits:

• In the event that the medical professional is unable to perform the booked services due to circumstances outside of the patient’s control or for reasons other than the patient’s medical condition or health, you will receive a full refund or credit.
• In the event that the medical professional is unable to perform the booked services due to (1) your current or previous medical history, condition, or reason, or (2) due to circumstances outside of the medical professional’s control after the insertion of the I.V. needle, you will receive a credit for the full amount of the services scheduled.
• Authorization to Charge. By using the Booking Services, you hereby agree Drips Spa has the right and authorize Drips Spa to automatically charge your credit card (or other payment method) for the applicable fees or charges, plus any applicable taxes.
• Misrepresentations. If, during the Booking Service process, you misrepresent yourself in any manner, including but not limited to, a misrepresentation of your age or medical history, Drips Spa reserves the right to cancel your booked service without notice and charge you the full amount.  If, at the time of your booked service, you are under the influence of drugs or alcohol, Drips Spa will not perform the service and you will be charged the full amount.